Straight answers for owners
The questions we get on every call, answered the way we'd answer them in person.
Frequently asked questions
What does it cost?
Two things, both in writing before you sign: a one-time startup fee at onboarding (it covers building your site, setup, and getting you verified — we'll quote the exact figure and any current promo up front), and an alliance fee on the jobs we send you, agreed per member before your first job. No monthly fee. No lead fees. No surprises.
Do I keep my own customers?
Yes — full stop. Your existing customers, your repeat business, your relationships are all yours, fee-free. The alliance fee applies only to jobs we send you.
What trades can join?
Handyman, house cleaning, plumbing, electrical, and HVAC — the application takes them all today. Handyman and house-cleaning members are live now, and the licensed trades are onboarding as we speak. Handyman and house-cleaning members work insured & vetted within their scope — not licensed, and never claiming to be; licensed trades work under their license, verified by us.
Who owns my website?
Your brand fronts it; we build and host it. The site runs from our per-trade template on the alliance platform — that's how we keep it fast, booking-ready, and free of a monthly web bill for you. Your business name, your reviews, your customers: yours.
How does verification work?
Every member: a current certificate of insurance, verified by us — before the first job, not after. Licensed trades: we also verify your state license at the state source. That's what the "Verified BTA Member" badge means, and why customers trust it.
How does the referral bounty work?
You get a referral code when you join. An owner applies with your code, gets verified, and completes their first job — then you've earned $500. The amount is locked in when they apply, so a later change to the program never shrinks what you were promised. It pays on real work, not signups — that keeps it honest.
Can I leave?
Yes. You're an independent owner, not a franchisee — your business, brand, and customers were never ours to keep. If you go, the alliance badge and your member site come down, and that's it. We'd rather earn your renewal than lock the door.
When do online payments go live?
Soon — and we won't fake a date. Today, customers book through your site and settle up with you directly when the job's done. When online payments go live, every job splits automatically at the source: you keep the lion's share, the agreed alliance fee comes out on its own, and you never invoice us.
Still have questions? Apply and a real person will walk you through the rest.
Apply to join